On-Prem AI Support for Enterprise
A workforce of domain-expert agents that handles everything your team handles today, deployed for you in your own infrastructure.
Full conversation history is retained on your infrastructure
Name, DOB, SSN, security questions, and other personally identifiable information
Every agent action is timestamped and signed
Your internal card management system
Your internal fulfillment API
Data never leaves your environment.
Eko can run entirely within your own infrastructure. Every conversation, action, and log is stored on your servers, encrypted with AES-256, and never sent externally.
Learn about our practicesA workforce of specialized agents
Route to the right AI specialist, each with unique training and prompting. This architecture performs well at any volume, acting as a fully autonomous customer success team.
Learn moreFront agent
Answers questions and routes to the right AI specialist if needed.
Booking agent
Search flights, new bookings, modify & cancel.
Flight agent
Seat selection, check-in, baggage, special requests.
Loyalty agent
Points balance, miles earned, redemptions & upgrades.
Internal systems and actions
Retrieve policies and perform actions directly within your environment.
Human escalation
Seamlessly escalate to a human team member with full context retained.
Dedicated team for deployment and maintenence
Our engineers work directly with your team deploy, maintain, and patch Eko in your environment.
Dedicated team for deployment and maintenence
Our engineers work directly with your team deploy, maintain, and patch Eko in your environment.
Knowledge stays local
Eko learns your internal policies, product docs, and guides from within your environment. Nothing is sent externally.
Terms of Service v3.1
Onboarding Walkthrough
Refund Policy
Card Tier Benefits
FAQ & Troubleshooting
Incident Response Plan
Connects to your existing stack
Eko integrates directly with your CRM, databases, and ticketing system without replacing anything you already have.
Full visibility into every interaction
Track resolution rates, escalation trends, and what customers ask about most, all in a dashboard your team can act on.
Every interaction, action, and escalation, tracked to the millisecond.
A complete audit trail is stored in your environment, capturing every message and agent action. Generate compliance-ready reports in any format, at any time.
Enterprise-grade security
AES-256 encryption, SOC 2 Type II compliance, access controls, and continous monitoring to keep every conversation and action safe.
Compliance built in
Designed for heavily regulated industries, with support for GDPR, HIPAA, PCI-DSS, and regional AI and data residency laws out of the box.
Resilient by design
Automatic agent failover, graceful incident recovery, and no single points of failure. Eko agents keep running through any conditions.
Secure core integration
Eko securely connects to core financial platforms, reservation systems, policy engines, and more.
Built for compliance in every region.
Eko deploys across regions with data staying local to each one, keeping you compliant with local regulations wherever you operate. Every deployment is backed by an in-person team on the ground, ready to support you directly.
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